Trust

Your data is in safe hands

Patient records, owner details and till transactions are your clinic's most valuable information. We made our design decisions from day one with protecting it in mind.

Every business's data stays its own

Every query is filtered to your business. Another clinic's records never show up on your screen.

Role-based permissions

Vets, reception, accounts… You decide who sees which screens and what they can change.

Automatic session lock

Idle screens lock themselves. A computer left logged in at the counter is no longer a risk.

Card details never touch our servers

Subscription payments are taken on the secure pages of iyzico and Stripe; card numbers never reach our servers.

Accounts that can't be erased

An issued receipt can be cancelled but never deleted. Till transactions are corrected with reversing entries; history doesn't change.

Branch-level separation

Each branch's staff, till and inventory movements are kept separate; head office sees them all together.

The details

You decide how long sessions last

The administrator sets the idle timeout, the maximum session length and whether the session ends when the browser closes. These controls are enforced on the server with every request; they can't be bypassed by switching them off in the browser.

Passwords are stored irreversibly

User passwords are never stored as plain text, only as a one-way hash. No one — not even us — can see your password.

Traffic is encrypted

The site and panel run over HTTPS only. Browser security headers (a content security policy and framing protection) stop the panel from being embedded in another site and block scripts from being loaded externally.

Consent, channel by channel

SMS, WhatsApp and email consent are stored separately on each client record. No reminder is sent through a channel without consent; any message that isn't sent is shown together with the reason.

Activity logs

Important actions are written to the system log with the user and time. You can always trace who made a change and when.

Switching off a module doesn't delete its data

When you switch off a module, only its screens disappear; the records stay where they are and come back when you switch it on again. Downgrading your plan doesn't delete existing records either.

For details on how personal data is processed, see the KVKK Privacy Notice and the Privacy Policy.

Spend more time with your furry friends

Leave the paperwork to ZooAsist. Open your account in minutes, or give us a call for a demo tailored to your business.

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